Brooklyn has worked in the specialty consulting space for over 7 years focusing on practice improvement and patient experience. Brooklyn has worked in various positions from Reception, Patient Enquiries, Patient Consulting and Patient Accounts. She has a deep knowledge of a patient’s journey from start to finish. As a young and relatable mentor, she has developed her own training systems to coach and prepare your clinic team to deliver an impeccable patient journey.
No matter how you well you nurture your inbound enquiries, there will always be reasons your new consults won’t book their plastic or cosmetic procedure.
